FAQ
Frequently asked questions from MyHairThing Customers
What are Kknekki hair ties?
Kknekki ties are premium hair ties made from a unique woven elastic that’s soft, strong, and gentle on all hair types. They’re known for their durability, colour variety, and snag-free comfort.
Where do you ship?
We currently ship across the UK. International shipping options will be available soon—sign up for our newsletter to be the first to know.
Are your ties authentic Kknekki products?
Yes. We source directly from authorised distributors to ensure every tie is genuine and meets Kknekki’s quality standards.
How long does delivery take?
Standard UK delivery takes 2–4 working days. Express options are available at checkout.
What’s your return policy?
At MyHairThing.com your satisfaction is our priority.
Please note, however, that KKNEKKI hair ties are considered a hygienic product and thus cannot be returned or refunded once purchased.
This policy helps ensure the health and safety of our customers.
Will they work for thick or curly hair?
Absolutely. Kknekki ties are designed to stretch comfortably and hold securely, even for voluminous or textured hair.
Can I track my order?
Yes. Once your order is dispatched, you’ll receive a tracking link via email.
